This manual is a foundational resource for preparing and supporting tutors in higher education institutions. It provides the essential theoretical knowledge and practical tools needed to effectively guide students in their academic and personal development.

Key sections include:

• definitions of core concepts, roles, and the ethics of tutoring.
• tools to assist students with academic adaptation and professional self-determination.
• techniques for building trust, active listening, and effective communication between the tutor and the tutee.
• examples and exercises designed to develop students’ soft skills.